Terms of Service

Draft — pending legal review. This document reflects our intended data protection posture and is pending final legal review. It does not yet constitute the binding agreement between the parties. Contact notify@opsqai.de for the current status before relying on it for procurement decisions.

These Terms govern your use of the OPSQAI marketing site (opsqai.de) and the OPSQAI application. By using OPSQAI you agree to these Terms.

Accounts

OPSQAI is provided to companies under a written agreement. End-user accounts are provisioned by your company administrator and are personal to the assigned user.

Acceptable use

Do not upload content you do not have the right to share.
Do not attempt to exfiltrate other tenants' data, bypass access controls, or reverse engineer the platform.
Do not use OPSQAI to generate unlawful or harmful content.

AI output

OPSQAI answers are generated by AI models from your company's source documents. While the platform is designed to ground answers strictly in cited sources, outputs may still contain errors. Customers must review answers before acting on them in safety-critical contexts.

Service availability

We aim for high availability and maintain backups, but the service is provided on an "as is" and "as available" basis, except where a written enterprise agreement specifies otherwise.

Termination

Either party may terminate per the underlying agreement. On termination, customer data is exported and deleted per the Privacy Policy and the Data Processing Agreement.

Governing law

These Terms are governed by the law specified in the customer's written agreement. Where none is specified, German law applies.

For the current signed version or a written addendum tailored to your organisation, contact notify@opsqai.de.